Privacy Policy

Last updated: January 1, 2024

Information We Collect

Personal Health Information (PHI)

As a licensed home health care provider, we collect and maintain personal health information necessary to provide quality healthcare services, including:

• Medical history and current health conditions
• Treatment plans and care notes
• Medication information
• Insurance and billing information
• Emergency contact information

Contact Information

When you contact us through our website or by phone, we may collect:

• Name and contact information
• Service inquiry details
• Preferred contact methods and times

How We Use Your Information

We use your information solely for the following purposes:

• Providing healthcare services and treatment
• Coordinating care with your physicians and healthcare team
• Processing insurance claims and billing
• Communicating with you about your care
• Complying with legal and regulatory requirements
• Quality improvement and safety initiatives

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

Healthcare Operations

• With your physicians and healthcare providers involved in your care
• With insurance companies for claims processing
• With licensed healthcare professionals providing your care

Legal Requirements

• As required by federal, state, or local laws
• In response to valid legal processes
• To protect public health and safety
• For licensing and regulatory compliance

Data Security

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission and storage
• Access controls and user authentication
• Regular security training for all staff
• HIPAA-compliant policies and procedures
• Secure disposal of paper and electronic records

Your Rights

Under HIPAA and California privacy laws, you have the right to:

• Access and request copies of your health records
• Request corrections to your health information
• Request restrictions on how we use or disclose your information
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated

Website Privacy

Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand how visitors use our site. This information is used solely for website optimization and does not include personal health information.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please don't hesitate to contact us at (818) 646-1962 or Contact@angelheartmed.com.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above. Your continued use of our services after any changes indicates your acceptance of the updated policy.